Frequently Asked Questions & Answers
| Q. How long does it take to heat the chafing dish? |
| A. Buffet Burners™ are designed to heat your chafing dishes faster and hotter than two cans of chafing fuel. It takes approximately 15 minutes to raise room temperature water to 140-160 degrees. |
| Q. How many Buffet Burners™ can I run together? |
| A. Up to four Buffet Burners™ will run on ONE 20 amp/120 volt outlet or through an extension cord with a 4-way splitter (we can supply upon request). Power strips reduce the power supplied by the wall outlet and may trip the 15 amp internal breaker. |
 |
| Q. Do I have to buy new chafing dishes? |
| A. The Buffet Burners™ will fit most full size chafing dishes in the industry. The Buffet Burner is 8.25 in. x 8.25 in. and 1.75 in. deep. Some chafing dishes have been modified for other heating methods so check to see if you have the required space. |
| Q. Will the Buffet Burner fit on a round chafing dish? |
| A. Yes, if you have an 8in. x 8in. area inside the water pan. |
| Q. Do I still need to use water in the water pan? |
A. Yes. Please refer to the Instructions Page for complete details on how to use the Buffet Burner. |
Q. How hot does the water get? |
A. The Buffet Burner will boil the water in the water pan (212 degrees). |
Q. Does the Buffet Burner come with a warranty? |
A. Not 30 days, Not 60 days, but ONE FULL YEAR-GUARANTEED! |
Q. Is there a model that accomodates other voltage requirements? |
A. Yes, we have an 230/240 volt export model with the European plug end for the Cruise Ship industry and other countries. |